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Our Mission

SolarexMD Customer Service

"Great Companies have Great Customer Service..."

For over three decades SolarexMD (a division of SolRx) has been committed to making great products and insuring the satisfaction of our customers. Should you experience any problems with your order, or have any questions regarding one of our products, please give us a call at 800-728-7873 during normal business hours, 10-6 (EST) or email Kerry at kerry@solrx.com.

Ordering Methods

SolarexMD® offers 2 options for you to place your order:
 
- Order Online (Domestic & Internation)
- Order by Phone (Domestic & Internation)

Payment Options

We Accept the following forms of payment:

- Visa
- MasterCard
- American Express
- Discover

Return Policy

Should you have any problems with your order, please call our corporate HQ Monday-Friday 10am-6pm EST and we will be happy to assist you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Shipping

  • All standard orders are shipped within one business day of purchase.
  • Priority Mail Orders must be received no later than 3pm EST, Monday-Friday to be mailed that day.
  • We offer FedEx® methods of shipping on all online shipping orders, as well as USPS on any domestic order under 1lb.
  • You may request USPS® or UPS® on call in orders: 800-728-7873.
  • International shipping by FedEx® does not include customs fees.
  • PLEASE NOTE: Any order received after 4pm EST will not be processed until the following business day.
  • We do not ship on holidays or weekends.

Thank you for choosing SolarexMD!

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